6 Best Practices for Defining Your Business Capabilities

A simple but powerful method for understanding not just where you are, but also where you need to be

business capabilities best practices

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Bridging Business and IT

Business capabilities can be described as a bridging language between business and IT. Used well, they can create a cross-departmental understanding of your organization. Some of Ardoq's best practices for defining a Business Capability Model that drives real value for your organization are: 

  • Define your Business Capabilities by what is done, not how it’s done
  • Classify your Business Capabilities as core, supporting and strategic
  • Center your Business Capabilities on information, not processes
business capability model

Business Capabilities are also a lens for finding answers to critical business questions including:

  • Where do I need to invest in people and technology?
  • Where do I need to manage business and technology risk?
  • Where do I need to drive innovation, and where do I need to commoditize?
business capabilities

What the Experts Say

Ian Stendera, VP of Product at Ardoq
If you get your business capability model out of static and isolated tools and into the greater organization, you will find that you not only have better alignment but that the quality and level of insights you have into your architecture will grow immensely.
Ian Stendera
VP of Product at Ardoq