EA Jumpstart™‘25: NOW ON-DEMAND

Jack in the Box: Serving Up Success

Watch now to learn how the Enterprise Architecture team at Jack in the Box identified $600k in potential application savings.
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Jack in the Box, Ardoq, and Slalom Fireside Chat

Fred Hennige, Director of Enterprise Architecture at Jack in the Box, speaks with Dr. Andreas Frangou and McKenzie Baker from Slalom about how they established a strong EA capability that is unlocking significant business value.

6:20

M&A Strategies for Architects

Dr. Andreas Frangou, formerly of Gartner, shares his view on how far to integrate merged entities. Fred Hennige, Director of Enterprise Architecture at Jack in the Box, relays his experience with the Del Taco acquisition and how he considered which capabilities needed to be converged (and what could be kept separate) to keep the business growing.

10:20

Accelerating Business Capability Modelling

Fred shares how he and his team brought together existing business capability maps with an off-the-shelf retail capability framework to quickly help the business see the combined capabilities. Fred describes how they identified critical and differentiated capabilities and partnered with executive leadership teams across the business.

14:45

How EA Can Support Business Strategy While Building for the Future

McKenzie Baker from Slalom Consulting shares how they supported Jack in the Box with their transformation, using Ardoq to align the merged brands. She shares timeless advice on starting small to support existing business strategies while building an architecture that will enable the business to thrive in the future.

18:50

Steps the EA Team at Jack in the Box Took to Save $600k

McKenzie and Fred lay out the steps they took to create significant business value. This includes how they organized themselves around key capabilities, aligned to business needs, and collected data on applications. McKenzie shared how the Ardoq platform was used, highlighting the use of surveys and out-of-the-box visualizations.

Meet the Speakers

JITB

Fred Hennige

Director, Enterprise Architecture, Jack in the Box

Fred is a passionate advocate for leveraging technology to enhance humanity. With over 20 years of IT experience, including 10 years in Enterprise Architecture at renowned organizations like Starbucks and Alaska Airlines, Fred now leads Enterprise Architecture at Jack in the Box and Del Taco, and is a dedicated Ardoq user.

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Dr Andreas Frangou

Former Gartner Enterprise Architecture Research Team

Dr. Andreas Frangou is a freelance Enterprise Architecture (EA) Leadership and Technology Consultant with over 30 years experience in diverse industries, including Finserv, Energy, Global Logistics, and Academia. He previously served as a Senior Director on the Gartner EA research team and has held Business and IT Architecture roles at renowned companies such as M&G, Shell, and DHL. Andreas’s expertise lies in EA leadership, business and operating model change, policy and governance development, AI and GenAI adoption, technology strategy and roadmaps, technology trade-off analysis, architecture standards, tools and frameworks.

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Chaz Jackson

Customer Success Manager, Ardoq

With a natural talent for uncovering insights and leveraging data to tell compelling stories, Chaz has established himself as an award-winning Customer Success Manager. Since joining in 2020, he has helped transform Ardoq's customer engagement through process optimization and emphasizing customer advocacy. Chaz's "roll up our sleeves together" approach drives value delivery across his enterprise portfolio.

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McKenzie Baker

Senior Consultant, Technology Strategy & Enterprise Architecture, Slalom

McKenzie is a Technology Strategist and Enterprise Architect specializing in capability mapping, application rationalization, and business architecture. She frequently supports clients on Ardoq implementation and enhancement projects, and geeks out over creating actionable dashboards for both business and technical stakeholder groups. In McKenzie’s free time, she co-runs the Slalom Denver Women’s ERG and enjoys design, painting, indie films, “improv” cooking, and biodynamic wines.