For any organization, time and resources invested to respond to a constant barrage of ad-hoc inquiries can be dispiriting. For a large, complex agency like the FCC, it's critical to find better, more efficient and automated ways to handle these kinds of tasks.
In this presentation, Erik Scheibert, Chief Enterprise Architect, FCC, shares insights on Enterprise Architecture-related breakthroughs that helped FCC gain the ability to make faster decisions based on near real-time information.