EA Jumpstart '25 - Customer Edition

A seasoned IT leader with 20 years' experience, Nelson drives enterprise-wide digital transformation through innovative Enterprise Architecture solutions. As Chief Enterprise Architect at Riot Games, he champions the alignment between technology and business strategy. Leveraging Ardoq for strategic planning and forecasting, Nelson achieved SPF readiness in just 7 months while delivering significant ROI through streamlined processes and next-generation systems. His collaborative leadership approach makes him a trusted advisor across the organization.

A passionate advocate for human-centered technology, Fred brings over 25 years of experience in Enterprise Architecture from innovative companies like Starbucks and Alaska Airlines. Now leading Enterprise Architecture at Jack in the Box and Del Taco, Fred combines his unique background— from DJ to technical instructor— with expertise in digital transformation. His collaborative approach bridges business and technology strategies while leveraging Ardoq to drive organizational success.

Abby is an Enterprise Architect with over 20 years of experience across manufacturing giants including Boeing, Johnson Controls, and Adient. He now drives technology strategy, governance, and automation under Enterprise Architecture at Tenneco. As an Enterprise Architect, Abby champions technology innovation and process automation, while leveraging Ardoq for strategic initiatives like ERP value stream mapping, capability modelling and future state planning. His expertise spans the adoption of new technologies for engineering, manufacturing, and plant operations, aligning those innovations with global technology implementation.

With over a decade of experience in business development and Enterprise Architecture, Alexander brings expertise from leading Nordic companies including Dustin Group (one of the largest IT Resellers in the Nordics) and Swedbank. In his role as Business Development, Enterprise Architecture at Folksam (Insurance and Pension provider), he drives digital transformation initiatives while leveraging Ardoq to enhance DORA compliance and application rationalization across the organization.

With over 20 years experience across public and private sectors, Paul leads Enterprise Architecture, Information, and Innovation at Victorian's Department of Families, Fairness & Housing. Previously driving digital transformation at the Australian Digital Health Agency and Services Australia, Paul champions the evolution of Enterprise Architecture from 'order taking' to 'demand shaping', leveraging Ardoq to deliver strategic technology outcomes across government services.

With over 20 years experience in technology marketing, Beth brings strategic leadership from global brands including Nitro Software, Snow Software/Flexera, and Veeam. In her role as VP, Revenue Marketing at Ardoq, she combines her expertise in driving growth with her passion for mentoring women and neurodiverse professionals in tech. Beth's authentic leadership style and commitment to challenging the status quo help organizations navigate digital transformation while fostering inclusive cultures.

With over 20 years of enterprise software experience, Brandon brings extensive expertise in building and scaling customer success organizations. As Vice President of Global Account Management at Ardoq, Brandon leverages his background from leadership roles at CircleCI, NetSuite, and Oracle to drive value and growth for all Ardoq customers. His track record includes successfully navigating major acquisitions while maintaining exceptional customer retention and team performance.

With a natural talent for uncovering insights and leveraging data to tell compelling stories, Chaz has established himself as an award-winning Customer Success Manager at Ardoq. Since joining in 2020, he has progressed from Business Development to Customer Success, transforming customer engagement through innovative process documentation and CRM optimization. His expertise in process improvement and commitment to customer advocacy drives exceptional value delivery across his enterprise portfolio.

A former Senior Director on Gartner's Enterprise Architecture research team, Dr. Andreas Frangou brings over 26 years' expertise in Enterprise Architecture strategy and governance. His distinguished career spans leadership roles at renowned organizations including M&G, Shell, and DHL, where he shaped EA principles and digital foundations across financial services, energy, and global logistics. As an independent consultant and thought leader, Andreas specializes in creating and implementing EA principles, standards, and governance frameworks, while defining EA's crucial role in technology platforms, and digital foundations across diverse industries and academia.

As Chief Enterprise Architect at Ardoq, Jason brings over 25 years of experience transforming business strategy into actionable results. His unique background spans enterprise architecture leadership at Telia Company, where he orchestrated strategic transformation across six countries, to pioneering SOA implementations at Sun Microsystems. Jason combines deep architectural expertise with practical business insights to help organizations move beyond static plans and achieve measurable outcomes in their digital transformation journey.

A dynamic leader with a distinctive journey from law enforcement to sales development excellence, Joy brings passion and precision to her role as Global Director of Business Development at Ardoq. Previously leading international sales teams at Dataminr and Bloomreach, where she won multiple awards for performance and culture, she combines strategic thinking with people-first leadership to drive global business growth and team success.

A mission-driven leader with over 15 years' experience transforming customer success organizations across B2B SaaS, energy management, and IT services, Molly excels at scaling global teams and driving operational excellence. Now serving as Global VP of Customer Success at Ardoq, she leverages her expertise from brands like VMware and Palmetto to develop scalable customer engagement models while fostering inclusive, high-performing teams that consistently deliver strategic outcomes.

McKenzie is a Technology Strategist and Enterprise Architect specializing in capability mapping, application rationalization, and business architecture. She frequently supports clients on Ardoq implementation and enhancement projects, and geeks out over creating actionable dashboards for both business and technical stakeholder groups. In McKenzie’s free time, she co-runs the Slalom Denver Women’s ERG and enjoys design, painting, indie films, “improv” cooking, and biodynamic wines.

A multi-faceted leader with over 20 years' experience spanning technology, maritime, and sports governance, Sean excels at driving organizational transformation. As a Senior Enterprise Architect, he leverages his unique background, including roles as Head of IT at Profitero and Board Member of World Lacrosse, to advance Enterprise Architecture excellence. His leadership in Team Amplify, Ardoq's EA Center of Excellence, helps organizations navigate digital transformation while fostering knowledge sharing and innovation.

Bringing a decade of experience in business architecture and technology consulting, Shreya combines strategic thinking with hands-on expertise in her role as Customer Success Manager at Ardoq. Her journey from KPMG and Capsifi to doctoral research demonstrates her commitment to bridging theory and practice. As a UTS Gender Equity Ambassador and Stanford Australia Association Committee Member, she champions inclusive leadership while driving customer and partner success across APAC.